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Gusto Review [2025]: Features, Pricing, Pros & Cons

Gusto is best for managing payroll, HR, and hiring, both locally and internationally, through a simple, all-in-one platform.

Gusto Overview

Gusto is an all-in-one payroll and HR platform that helps small and growing businesses manage their team’s needs from hiring to paying, without the usual stress.

What makes it even more valuable is its Employer of Record (EOR) capabilities through Gusto Global, which allows businesses to hire international employees legally without setting up a company in each country.

For teams looking to expand across borders, it offers a clean way to bring on talent while staying fully compliant with local laws.

The platform handles payroll with ease, running it automatically, managing taxes, and even taking care of filings with the right agencies. Everything gets calculated accurately, and employees get paid on time, in the correct currency when using global features.

Gusto also takes care of benefits management, from health insurance to retirement plans, ensuring your team is covered no matter where they are. The EOR side adds an extra layer of support by becoming the legal employer for international hires, managing their contracts, taxes, and benefits according to local rules.

It’s not just about payroll, though. Gusto helps with onboarding too, sending offer letters, collecting tax forms, and setting up direct deposits. It keeps records tidy and accessible, which is a big relief when running audits or dealing with compliance. The platform also offers time tracking, PTO management, and employee self-service tools, so everything stays organized without constant back and forth.

With a clean interface and U.S.-based support, Gusto makes it easier to focus on people instead of paperwork. And for companies expanding globally, its EOR service means you can grow your team without facing legal risks or delays. Gusto keeps the hiring process simple, compliant, and scalable, so businesses can move forward with confidence, even across borders.

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Company:
ZenPayroll, Inc.
Employees:
1001-5000
Established Year:
2011
Headquarters:
San Francisco, California, United States
Support Offered By Gusto
Email Support, Tutorial Videos & Documentation, Phone, Social Media

Gusto Pros & Cons 2025

Here's what we like and what we don't like about Gusto. Check important pros and cons of the product.
Pros
Easy-to-use interface
Automated payroll and tax filing
Supports domestic and global hiring
Offers benefits administration
EOR services through Gusto Global
Strong onboarding tools
Cons
Limited global coverage compared to some EORs
Pricing can rise with added features
Not ideal for very large enterprises
Some advanced HR tools cost extra

Gusto Top Features

Here are some of the key features of Gusto to get an idea how this platform can help your business.

Full-Service Payroll

Gusto automates payroll processing, tax calculations, and government filings to keep payments accurate and on time.

Employer of Record (EOR) via Gusto Global

Hire international employees legally without setting up entities—Gusto acts as the legal employer and manages local compliance.

Employee Onboarding

Send offer letters, collect forms, and set up direct deposits in one place, making new hire setup smooth and fast.

Tax Filing & Compliance

Automatically handles federal, state, and local tax filings, reducing manual work and lowering compliance risk.

Time Tracking

Track employee hours, paid time off, and holidays directly within the platform to ensure accurate payroll.

Benefits Administration

Offer and manage health insurance, 401(k) plans, and more through integrated benefits options.

Global Payments

Pay international employees in their local currency through Gusto Global while ensuring proper tax handling.

Team Management Tools

Manage org charts, employee directories, and custom roles from a central dashboard.

Employee Self-Service

Employees can view pay stubs, update info, and manage time off without needing to go through HR.

Integration with Tools

Connects easily with accounting software, time trackers, and other workplace tools for a smoother workflow.

Contractor Payments

Easily pay domestic and international contractors while handling required 1099 forms.

Reporting & Insights

Generates payroll, tax, and benefits reports to give better visibility into team and financial data.

Gusto Pricing 2025

Compare Gusto's different pricing plans and find the most cost-effective solution for your business needs.
Contractor
USD 40
per contractor/month
Payroll
Contact for pricing
EOR
USD 599
per employee/month

Gusto Quick Comparison Table

A quick comparison of Gusto With other similar solutions that you may try.
Product NameFree PlanStarting PriceCountry CoverageHRS Rating
PayWiseNo€365
TopSource WorldwideNoCustom180+Avg 4.0 (4 Ratings Analyzed)
AirswiftNoCustom60+Avg 3.0 (53 Ratings Analyzed)
INS GlobalNoCustom150+Avg 4.3 (60 Ratings Analyzed)
Native TeamsNo$9985+Avg 4.3 (533 Ratings Analyzed)
WorkMotionNo€499*100+
TriNetNoCustom
WeHireGloballyNoCustom150+Avg 4.0/5 from 1 Rating
Career PondNoCustom13Avg 4.2 (120 Ratings Analyzed)

Editor's Review & Rating For Gusto

A detailed summary box of EmployerRecords Editor's review for Gusto with suitable customer details and more.
Manjuri-Dutta
Editor: Manjuri Dutta
Co-Founder & Editor at EmployerRecords.
Gusto is a modern, user-friendly payroll and HR platform tailored primarily for small to mid-sized businesses. It stands out for its intuitive interface, full-service payroll features, and built-in HR compliance tools. The platform simplifies everything from onboarding and benefits to taxes and reporting, making it a favorite among business owners with little to no HR background.
Ideal For:
– Small to mid-sized businesses (1–500 employees) – Companies across tech, retail, nonprofit, and professional services – Founders, office managers, and HR generalists managing payroll and compliance – Teams seeking easy-to-use payroll with built-in benefits and onboarding tools
Limitations or Cautions:
– Reporting features are relatively basic and lack depth – Customer support responsiveness is inconsistent – Add-on costs (e.g., benefits, advanced features) may increase total spend

Gusto User Community Ratings & Reviews

The user sentiment scores below are based on approximately 6,000 reviews from platforms such as G2, Capterra, Trustpilot & other reviews platforms. Scores are derived from common user themes and converted to percentage form.
Avg 3.8 (9,686 Ratings Analyzed)
g2
4.6
3,380 Reviews
capterra-logo-icon
4.6
4,114 Reviews
Trustpilot
2.3
2,192 Reviews
ParameterUser Sentiment ScoreSentiment HighlightsSentiment Weaknesses
Ease of Use94%User-friendly design, fast setup, minimal learningLimited flexibility for complex configurations
Features88%Full-service payroll, tax filing, onboarding toolsLimited reporting, lacks international capabilities
Pricing84%Transparent plans, cost-effective for SMBsAdd-ons can increase total cost
Support80%Helpful documentation, onboarding assistanceDelayed support response, limited live agent hours

Gusto Country Coverage

Hire local employees and expand your business in 100+ countroes using this platform as your preferred EOR solution.
Afghanistan Flag
Afghanistan
Albania Flag
Albania
Andorra Flag
Andorra
Armenia Flag
Armenia
Australia Flag
Australia
Azerbaijan Logo.png
Azerbaijan
Bahrain Flag
Bahrain
Bangladesh Flag
Bangladesh
Belarus Flag
Belarus
Belgium Flag
Belgium
Bhutan Flag
Bhutan
Bosnia and Herzegovina Flag
Bosnia and Herzegovina
Brunei Flag
Brunei
Bulgaria Flag
Bulgaria
Cambodia Flag
Cambodia
China Flag
China
Croatia Flag
Croatia
Cyprus Flag
Cyprus
Denmark Flag
Denmark
Estonia Flag
Estonia
Finland Flag
Finland
France Flag
France
Georgia Flag
Georgia
Germany Flag
Germany
Greece Flag
Greece
Hungary Flag
Hungary
Iceland
India Flag
India
Indonesia
Iraq Flag
Iraq
Ireland Flag
Ireland
Israel Flag
Israel
Italy Flag
Italy
Japan Flag
Japan
Jordan Flag
Jordan
Kazakhstan Flag
Kazakhstan
Kuwait Flag
Kuwait
Kyrgyzstan Flag
Kyrgyzstan
Laos Flag
Laos
Latvia Flag
Latvia
Lebanon Flag
Lebanon
Liechtenstein Flag
Liechtenstein
Lithuania Flag
Lithuania
Luxembourg Flag
Luxembourg
Macao
Malaysia Flag
Malaysia
Maldives Flag
Maldives
Malta Flag
Malta
Moldova Flag
Moldova
Monaco Flag
Monaco
Mongolia Flag
Mongolia
Montenegro Flag
Montenegro
Netherlands Flag
Netherlands
North Korea Flag
North Korea
North Macedonia Flag
North Macedonia
Norway Flag
Norway
Oman Flag
Oman
Pakistan Flag
Pakistan
Philippines Flag
Philippines
Poland Flag
Poland
Portugal Flag
Portugal
Qatar Flag
Qatar
Romania Flag
Romania
Russia Flag
Russia
San Marino Flag
San Marino
Saudi Arabia Flag
Saudi Arabia
Serbia Flag
Serbia
Singapore Flag
Singapore
Slovakia Flag
Slovakia
Slovenia Flag
Slovenia
South Korea Flag
South Korea
Spain Flag
Spain
Sri Lanka Flag
Sri Lanka
Sweden
Sweden
Switzerland Flag
Switzerland
Taiwan Flag
Taiwan
Tajikistan
Tajikistan
Thailand
Thailand
Timor-Leste
Timor-Leste
Turkey
Turkey
Turkmenistan
Turkmenistan
Ukraine
Ukraine
United Arab Emirates
United Arab Emirates
United Kingdom
United Kingdom
Uzbekistan
Uzbekistan
Vatican City
Vatican City
Vietnam
Vietnam
Yemen
Yemen

Gusto FAQs

Gusto is a payroll and HR platform that automates employee payments, benefits, tax filings, and onboarding. It also offers global hiring support through Gusto Global.
Yes, Gusto provides EOR services through Gusto Global, allowing companies to hire international employees legally without setting up local entities.
Yes, with Gusto Global, you can hire and pay employees in supported countries while staying compliant with local employment laws.
Yes, Gusto is especially popular with small and growing businesses due to its user-friendly design, affordable plans, and time-saving automation.
Gusto allows you to manage health insurance, 401(k) retirement plans, workers' comp, and other employee benefits in one place.
Most businesses can set up Gusto within a few hours to a couple of days, depending on how quickly information is submitted.

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Overall Gusto Rating
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